Privacy Policy

This Privacy Policy describes how Novis collects, uses, and discloses your personal information when you visit or make a purchase from our store.

1.Personal Information We Collect

When you visit Novis, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the store, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the store, and information about how you interact with the site.

When you make a purchase or attempt to make a purchase through the store, we collect certain information from you, including your name, billing address, shipping address, and email address.

Please note that we do not collect or store your financial payment details. To guarantee maximum transaction safety, all payments are processed exclusively via PayPal, and your payment details are protected and encrypted directly by their secure servers.

2.How Do We Use Your Personal Information

We use the order information that we collect generally to fulfill any orders placed through the store. This includes processing your payment information, arranging for shipping, and providing you with invoices and order confirmations. Additionally, we use this order information to communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services when in line with the preferences you have shared with us.

3.Sharing Your Personal Information

We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store.

We also share your shipping information with our trusted international logistics and fulfillment partners to process, package, and deliver your products directly to your doorstep.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4.Your Rights and Choices

If you are a resident of certain jurisdictions (such as the European Economic Area or California), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our customer support channels.

5.Data Retention

When you place an order through the store, we will maintain your order information for our records unless and until you ask us to delete this information.

6.Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

7.Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email through our store's official customer support channel.