Terms and Conditions

This website is operated by Novis. Throughout the site, the terms ( we, us and our ) refer to Novis. By visiting our site and/ or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions (Terms of Service, Terms). Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Section 2 - Products and Pricing

We reserve the right to modify the prices of our products and discontinue any product at any time without notice. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

Section 3 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. To ensure maximum security and buyer protection, we accept payments exclusively via PayPal. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Section 4 - Shipping and Delivery

All orders are subject to our Shipping Policy. Delivery times (typically 7 to 15 business days) are estimates and cannot be guaranteed, as international shipping may be subject to customs delays or holiday rushes beyond our control. Once an order has been processed or handed over to our logistics partners, it cannot be modified or canceled.

Section 5 - Returns, Refunds, and Disputing Orders

Our return and refund policy is governed strictly by our standard Return Rules. For damaged or incorrect items, if a product arrives damaged or incorrect due to a manufacturing error, you must provide clear photographic or video evidence within 30 days of delivery to qualify for a replacement or refund. For change of mind, returns for personal reasons or change of mind must be requested within 7 days of delivery. In these cases, return shipping costs are entirely the responsibility of the customer.

Section 6 - Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Service is inaccurate at any time without prior notice (including after you have submitted your order).

Section 7 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to submit false or misleading information; (e) to upload or transmit viruses or any other type of malicious code.

Section 8 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which our store operates.

Section 9 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

Section 10 - Contact Information

Questions about the Terms of Service should be sent to us through our store's official customer support email channels.